Shopping Cart :
Simply click the “add to cart” button next to an item, and it will be added to your cart. When you want to check out, just click the “View Cart” button, and you’ll be prompted to enter the right information.
We accept email orders only if you are not able to order through the site for some reason.
Please use the contact page.
Make sure that you include all relevant information about the records, your name and address, preferred postage option, method of payment, etc.
When you order, you can create an account by filling all fields and ticking “Create an account”.
Once you register you will get a login and password. This will allow you to order easily each time you visit the site.
We accept the following payment methods :
– Bank transfer. The IBAN will be sent by email just after completion of your order. Please mention your order N° when initiating the wire !
Any ordered items are reserved until payment has been completed but orders that are not paid for within 72 hours will then be cancelled automatically.
If a bank fee applies, make sure it has been paid in full on your side of the transaction.
Nota : For the SEPA territories (Germany, Austria, Belgium, Bulgaria, Cyprus, Denmark, Spain, Estonia, Finland, Greece, Hungary, Italy, Ireland, Island, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Holland, Poland, Portugal, Czech Rep., Roumania, United kingdom, Slovakia, Slovenia, Sweden and Switzerland) internet bank transfer is a cheaper option than Paypal payment !
The transaction will usually clear in 48 hours for SEPA territories.
Allow 72 hours for Usa, Japan, Australia, Russia, Singapore, Malaysia, Korea.
For the rest of the World please check with your bank for delays and bank fees.
Once again : when you proceed with your bank transfer, do not forget to specify the 4 digit order N° for identification purposes !
The following currencies are accepted for payment :
When processing your order we use your registration address as default address. If you need to make a change, please specify a full and correct billing and shipping address. Your billing address can be different from your shipping address.
Records are shipped in sturdy cardboard mailers. Postage and packing are charged at actual cost. Shipping to PO BOXES may be an issue in some countries, we will get in touch if a street address is necessary instead.
Also, if your parcel gets returned due to an incomplete delivery address, an error that occurred while you filled your order information or repeated absence during delivery times, we will send you an email to inform you.
If you feel like your parcel takes too much time to get delivered, go to your local post office with your tracking number to enquire and/or to file a complaint. As a rule of thumb, delivery within Europe takes 3 to 7 working days. America, Asia, Rest of the World can take 5 to 20 working days depending on the country and any potential delays caused by the customs !
If any damage happens to your ordered items during transport : this is not our responsibility. You can and should file a complaint with the courier or local post office in charge of the delivery of the parcel. We are however responsible for defective items (once again : excluding damages occurring during transport) and those can be returned to the following address : N.E.D, BP 4, 86281 St Benoit cedex, FRANCE. We will refund or exchange these defective items.
Terms of ordering
We hold records for 72 hours after your order. Shipping happens as soon as your payment has been received !